Contact Us

Our customer-support team is here to help with product questions, order updates, shipping inquiries, returns, and privacy requests.

Please include your order number, the email address used for the order, and a short description of your request. We aim to respond within 1–2 BUSINESS DAYS, excluding weekends and public holidays.

For safety, please do not send payment-card details or other sensitive information by email.

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Company Name: Beijing Yuchen Tong International Trade Co., Ltd.

Address: Room 1055, Building 04, No. 616 Shaguo Commercial Street, Wangzuo Town, Fengtai District, Beijing, China

Phone: +86 166 1819 2079

Email: support@velya2.com